Terms & Conditions / FAQ'S
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 24.0px 'Helvetica Neue'; min-height: 29.0px} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 24.0px 'Helvetica Neue'} p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; min-height: 14.0px} span.s1 {color: #dca10d}
SHIPPING
-Orders shipped within the United States & Internationally arrives within 4-10 business days.
-Free Shipping on orders of $50.00+ with code: FREESHIP50
-We offer international shipping anywhere within the country.
SALES & PURCHASES
-All sales are final once an Item is shipped.
-Shipped orders will not be refunded or exchanged due to each batch being freshly prepared before transit.
- Sales that are cancelled via PayPal by the buyer will have a refunding fee deducted from their total refund.
-If a sale is cancelled by the buyer with no fault of the company Serene Body Scents LLC, the buyer will have a refunding fee deducted from their total refund.
RETURN POLICY
-All sales are final after they have been shipped.
*If your product arrives damaged please write us a brief description entailing the condition of your product via email at [email protected].
STORAGE & MELTED PRODUCTS
-Our products are made with the purest and finest natural ingredients.
-To preserve the longevity of your products, be sure to place them in a cool & dry area away from moisture & direct sunlight.
-Our butters have a shelf life of up to 1 year.
-Be sure to wash your hands before using the products to avoid contamination.
-If you find that your product has melted, you can store it in the fridge briefly for 30 minutes or until it solidifies.